Shipping & Returns

Returns Policy


We do accept returns for products in its original condition (un-used, un-tested with original packaging) within 5 days after delivery. Buyers will be responsible for returned shipping cost. 

MihokoShop will refund within 3 business days after receiving the returned package. Refund will be issued in store credit only. 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions.  

 

Shipping Countries: We can ship to any address in the world except Italy or Countries in war zones indicated on Japan Postal website.  Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Please check your country's postal service website for more details. 

Shipping Method: EMS (Express Mail Service) directly from Japan

 

Shipping Zone 1: Asia

Shipping Zone 2: Oceania, North America, Central America and the Middle East,

Shipping Zone 2: Europe

Shipping Zone 3: South America and Africa

 

Tracking: 

Please track your package on https://www.post.japanpost.jp/int/ems/index_en.html or your local government postal service site. 

 

Free Shipping offers

Asia : for orders over 25,000 JPY

Oceania, North America, Central America and the Middle East: for orders over 30,000 JPY

Europe: for orders over 35,000 JPY

For orders that do not qualify for free shipping, we charge shipping based on weight. (information from Japan Postal)

** Shipping charge is estimated at checkout.

 

ZoneFirst ZoneSecond ZoneThird Zone
WeightAsiaOceania, North America, Central America and the Middle EastEuropeSouth America and Africa
Up to 300g 900yen 1,200yen 1,500yen 1,700yen
Up to 500g 1,100yen 1,500yen 1,800yen 2,100yen
Up to 600g 1,240yen 1,680yen 2,000yen 2,440yen
Up to 700g 1,380yen 1,860yen 2,200yen 2,780yen
Up to 800g 1,520yen 2,040yen 2,400yen 3,120yen
Up to 900g 1,660yen 2,220yen 2,600yen 3,460yen
Up to 1.0kg 1,800yen 2,400yen 2,800yen 3,800yen
Up to 1.25kg 2,100yen 2,800yen 3,250yen 4,600yen
Up to 1.5kg 2,400yen 3,200yen 3,700yen 5,400yen
Up to 1.75kg 2,700yen 3,600yen 4,150yen 6,200yen
Up to 2.0kg 3,000yen 4,000yen 4,600yen 7,000yen
Up to 2.5kg 3,500yen 4,700yen 5,400yen 8,500yen
Up to 3.0kg 4,000yen 5,400yen 6,200yen 10,000yen
Up to 3.5kg 4,500yen 6,100yen 7,000yen 11,500yen
Up to 4.0kg 5,000yen 6,800yen 7,800yen 13,000yen
Up to 4.5kg 5,500yen 7,500yen 8,600yen 14,500yen
Up to 5.0kg 6,000yen 8,200yen 9,400yen 16,000yen
Up to 5.5kg 6,500yen 8,900yen 10,200yen 17,500yen
Up to 6.0kg 7,000yen 9,600yen 11,000yen 19,000yen
Up to 7.0kg 7,800yen 10,700yen 12,300yen 21,100yen
Up to 8.0kg 8,600yen 11,800yen 13,600yen 23,200yen
Up to 9.0kg 9,400yen 12,900yen 14,900yen 25,300yen
Up to 10.0kg 10,200yen 14,000yen 16,200yen 27,400yen
Up to 11.0kg 11,000yen 15,100yen 17,500yen 29,500yen
Up to 12.0kg 11,800yen 16,200yen 18,800yen 31,600yen
Up to 13.0kg 12,600yen 17,300yen 20,100yen 33,700yen
Up to 14.0kg 13,400yen 18,400yen 21,400yen 35,800yen
Up to 15.0kg 14,200yen 19,500yen 22,700yen 37,900yen
Up to 16.0kg 15,000yen 20,600yen 24,000yen 40,000yen
Up to 17.0kg 15,800yen 21,700yen 25,300yen 42,100yen
Up to 18.0kg 16,600yen 22,800yen 26,600yen 44,200yen
Up to 19.0kg 17,400yen 23,900yen 27,900yen 46,300yen
Up to 20.0kg 18,200yen 25,000yen 29,200yen 48,400yen
Up to 21.0kg 19,000yen 26,100yen 30,500yen 50,500yen
Up to 22.0kg 19,800yen 27,200yen 31,800yen 52,600yen
Up to 23.0kg 20,600yen 28,300yen 33,100yen 54,700yen
Up to 24.0kg 21,400yen 29,400yen 34,400yen 56,800yen
Up to 25.0kg 22,200yen 30,500yen 35,700yen 58,900yen
Up to 26.0kg 23,000yen 31,600yen 37,000yen 61,000yen
Up to 27.0kg 23,800yen 32,700yen 38,300yen 63,100yen
Up to 28.0kg 24,600yen 33,800yen 39,600yen 65,200yen
Up to 29.0kg 25,400yen 34,900yen 40,900yen 67,300yen
Up to 30.0kg 26,200yen 36,000yen 42,200yen 69,400yen

 

Shipping Time:

Orders will ship within 2-3 business days. We will send a tracking number to you once your order ships out.

If you need to receive a package before a certain date, please email us with a list of items before placing an order. (service@mihokoshop.com)

Delivery Time: 

AreaCountry/Area nameExpress Mail Service (EMS)
Average number of days
Asia India 3
Indonesia 4
Vietnam 7
Rep. of Korea Details
Singapore 2
Sri Lanka 4
Thailand 3
Taiwan 2
China Details
Hong Kong Details
Pakistan 5
Bangladesh 7
Philippines (“Manila and Other Territories”*)
(* “Manila and Other Territories” are those that are listed under Second Zone in the list of “EMS Countries and Areas”.)
2
Philippines (Other Territories) 9
Malaysia 3
Oceania Australia Details
New Zealand 3
North America Canada (Vancouver) 4
Canada (Montreal) 4
United States of America Details
Mexico 7
Middle East United Arab Emirates 7
Israel 5
Iran 4
Saudi Arabia 9
Turkey 6
Europe Italy 6
United Kingdom 2
Austria 3
Netherlands 2
Switzerland 2
Sweden 3
Spain 4
Denmark 4
Germany 3
Hungary 3
Finland 3
France 3
Belgium 6
Poland 4
Russian Federation 5
Africa Egypt 6
Ghana 3
South America Argentina 4
Brazil 5
Peru 4